Stack at the screen ‘Android is starting’ or ‘Android is upgrading’ is not a common issue, but in rare cases you have this issue when you rebooting your Android phone. Usually, this error occurs after a factory reset or firmware update. After performing any of the above and rebooting the phone, Android optimizes the apps installed, hence this message. However, sometimes this screen never goes further.
In this guide, we will let you know how to fix the issue phone stuck at ‘Android is starting’ or ‘Android is upgrading’ screen. This type of error usually found on older Android versions (Lollipop and below). Depending on the number of apps you have installed on your phone, it takes several minutes to complete the app optimization after a factory reset or firmware update and rebooting your phone.
If your phone is stuck at ‘Android is starting’ or ‘Android is upgrading’ screen, then you can fix it by wiping the cache. In order to do that, you need to boot into stock recovery mode.
Note: Since different devices have different method to boot into recovery, it is difficult to mention all them here, so you have to look somewhere else to know the correct procedure for your Android phone.
1. Power off the phone and boot into stock recovery mode (use Power + Volume Down combination or Power + Volume Up combination)
2. In stock recovery, select ‘Wipe cache partition’ to wipe cache.
3. Once done, reboot your device.
This should help you. If in case, wiping the cache does not help, and then try doing a factory reset from recovery.
Note: Factory resetting the phone will wipe all data on your device.